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My Inbox Media Pvt Ltd recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on and other offline sources. This Privacy Policy applies to current and former visitors of our website and applies to all registered or non-registered Users of our messaging or other Services. By visiting and/or using our website, you agree to this Privacy Policy.


Here are the types of information we gather.

Contact/ Personal information. We may collect your name, email, mobile number, phone number, street, city, state, pin code, and country and/or any information identifying or describing you, including, but not limited to information relating to age, gender, reproductive status, marital status, national, ethnic or social origin, sexual orientation, physical or mental health, disability, conscience, belief, culture, language and birth; educational, criminal or employment history, financial status or information relating to financial transactions.

Payment and Billing information. We might collect your billing name, billing address and payment method when you avail our services and make payments. We never collect your credit/debit card number or credit card/debit expiry date or password and other details pertaining to your credit/debit card on our website. Credit/debit card information will be obtained and processed by our online payment gateway partner.

Information you give us. We receive and store any information you enter on our website or give us in any other way including Information about third parties and database that is provided by you during the course of availing our services. You can choose not to provide certain information but then you might not be able to have a wholesome experience. We collect information you post in a public space on our website or on a third-party social media site belonging to or in reference to My Inbox Media Pvt Ltd. We collect information directly from you when you register or place orders. We also collect information if you post a comment on our websites or ask us a question through phone or email. We use the information that you provide for such purposes as responding to your requests, understanding your business and advertisement requirements, improving our platform, and communicating with you.

Information you provide indirectly or through third parties. We use tracking tools like Google Analytics, Google Webmaster, browser cookies etc for collecting information about your usage of our website. We also get information, if you use an integrated social media feature on our website. The third-party social media site will give us certain information about you. This could include your name and email address and credit history information from credit bureaus, which we use to help prevent and detect fraud.

Demographic information. We may collect demographic information about you, your business nature, products or services you sell and advertise, your social outreach, events/platforms you participate in or intend to, or any other information provided by your during the use of our website. We might collect this as a part of a survey also. You provide most such information when you search, order, receive services or communicate with customer service. For example, you provide information when you: search for a service; place an order through My Inbox Media Website or one of our third-party; provide information in Your Account or Your Profile; communicate with us by phone or otherwise; complete a questionnaire provide and rate Reviews; and employ personal notification services. As a result of those actions, you might supply us with such information as: your name; address and phone number; content of reviews; the personal description in your Profile; and financial information.

Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies” and we obtain certain types of information when your Web browser accesses or advertisements and other content served by or on behalf of My Inbox Media on other Web sites. We may also receive/store information about your location and your mobile device, including a unique identifier for your device. We may use this information for internal analysis and to provide you with location-based services, such as advertising, search results, and other personalized content. Further examples of the information we collect and analyse include: the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type and version; operating system and platform; purchase history; services you viewed or searched for; and any phone number used to call our customer service number. We may also use browser data apart from cookies such as Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our website for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Other information. If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running. We might receive information about you from other sources and add it to our account information. Information thus includes any information received by us during the course of business or transactions for the purpose of convenience or otherwise, intellectual property rights, customer information and markets/commercial /business information. Information shall be deemed to include information contained in tangible or fungible form and whether contained in a floppy disc, computer system, brochure, booklet or otherwise.


We use your information for assistance in delivering services, processing payments, communicating with you about your requirements, and promotional offers, update our records and generally maintain your accounts with us. We also use this information to improve our platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf. Further specific purposes/uses are listed herein below:

We use information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use information to respond to your requests or questions. We might use your information to confirm your registration or respond to your queries.

We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes. We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products/services. These might be our own offers or products/services, or third-party offers or products we think you might find interesting.

We use information to send you transactional communications. We might send you emails or SMS about your account or services availed by you.

We use information as required in the normal course of business. We undertake to not to use your Information except solely for the purposes contemplated or as required in normal course of business.

By using or continuing to use the site you agree to our use of your information (including sensitive personal information) in accordance with this Privacy Policy, as may be amended from time to time by My Inbox Media in its discretion. You also agree and consent to us collecting, storing, processing, transferring and sharing information (including sensitive personal information) related to you with third parties or service providers for the purposes as set out in this Privacy Policy.


Information about our customers is an important part of our business and we are not in the business of selling it to others. My Inbox Media shares customer information only as described below and follow practices at least as protective as those described in this Privacy Policy.

Affiliated Businesses and Partners: We work closely with affiliated businesses. In some cases, we provide services jointly with or on behalf of these businesses. We may share your information with our service providers and business partners (e.g., telecom operators, financial institutions or card brands that issue payment cards or are involved in transaction processing; entities that assist with fraud prevention or collections; merchants that sell gift cards managed through our websites or services; vendors who distribute our marketing and promotional materials) and others who assist us in providing our Services. We may also share information with our service providers and business partners to help us monitor usage and other analytics regarding our Services, and to help us improve these offerings. When we share your information, with our service providers and business partners, we only provide the information that they reasonably need to perform their functions.

Third Party Service Providers: We employ other companies and individuals to perform functions on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors including telecom operators. Further Examples include persons/entities involved in sending postal mail and e-mail, removing repetitive information from customer lists, analysing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit/debit card payments, providing customer service and legal and other professionals, They have access to personal information needed to perform their functions, but may not use it for other purposes.

Information to Recipient of your SMS / email through us: Any recipient of any message has the right to know the identity of the sender, and this will be disclosed on request to the recipient.

Promotional Offers: Sometimes we may send offers/informational emails to My Inbox Media customers on behalf of other businesses. If you do not want to receive such offers, please adjust your Customer Communication Preferences.

We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. We may be required to share your information with government authorities/courts and agencies for the purposes of verification of identity or for prevention, detection or investigation, including of cyber incidents, prosecution and punishment of offences. You agree and consent for My Inbox Media to disclose your information, if so required, under applicable law.

We may share your information for reasons not described in this policy: Other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.


Our site includes third-party advertising and links to other Web sites. If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.


We work to protect the security of your information. We are committed to maintaining the confidentiality, integrity and security of personal information and we will take all appropriate and reasonable technical and organisational security measures to ensure that where any personal information is provided to us it will be protected against loss, destruction and damage, and against unauthorised or accidental access, processing, erasure, transfer, use, modification, disclosure or other misuse. However, it is important for you to protect against unauthorised access to your password and to your computer. We bear no liability in case of misuse of any of your information due to your actions/inactions/negligence and so on and so forth.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information (including sensitive personal information). As far as payment related information is concerned, the privacy policy of our payment partner will be applicable.

If you terminate your relationship with My Inbox Media, portions of your personal information may be retained in back-ups and archives for as long as is reasonably necessary to assist us in meeting our legal compliance obligations. In case any user enters into a contract/agreement/MOU for availing services with us, the confidentiality and other terms of the said agreement/contract/MOU will over ride this privacy policy.


My Inbox Media gives you access to a broad range of information about your account, services availed and your interactions with My Inbox Media for the limited purpose of viewing and, in certain cases, updating that information.

Use of My Inbox Media is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use My Inbox Media only with the involvement of a parent or guardian.


If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India with exclusive territorial jurisdiction in Delhi. Please note that in case any dispute arises and Parties fail to reach an amicable settlement, on any or all disputes or differences arising out of or in connection with this Policy, such disputes or differences shall be referred to Arbitration at the request of either Party upon written notice to that effect to the other. Arbitral Tribunal comprising of a sole arbitrator shall be nominated mutually by both parties in accordance with the Arbitration and Conciliation Act, 1996 and shall be held exclusively in New Delhi.